What to do if a SASSA SRD status “Identity verification failed”?
The reason why the SASSA R350 grant identity verification failed
This SASSA Identity verification failed status, which indicates that the SASSA SRD grant has been delayed due to a failed identity verification process can be a major obstacle. The article is a comprehensive guide that offers clear and practical ways to resolve and effectively deal with this common complication.
Failure of SMS Verification or SASSA Status Check
You can appeal your SASSA application for reconsideration, but you must ensure that you enter the correct information this time.
How to Do It:
- Visit the government website srd.dsd.gov.za
- Enter your ID again
- Please enter your phone number
- Verify your OTP
- Please check and submit all details again.
That’s it. You can now track the status of your sassa. Once approved, can check your payday. can collect the R350 grant.
You can also find out more about the solution by clicking here.
What is the “Identity Verification failed” Status?
If you see the status ‘Identity Verification Failed’ on your SASSA SRD Grant application, this means that there is a mismatch between the information provided by you and the Department of Home Affairs.
These discrepancies can be caused by a variety of issues. They may include typos in your surname or name or your ID number or they could arise because the Department has not updated its database.
Common Causes for Discrepancies
- Typographic Errors Simple errors such as switching letters or numbers during data entry can result in verification failures.
- Old Information If your personal information has recently been changed (such as a change in surname following a marriage), and the Home Affairs Records haven’t updated these changes, there will be discrepancies.
- Inconsistencies in Records: Often, administrative errors can cause discrepancies between government databases.
The importance of strict identity checks
SASSA’s identity verification process is designed to prevent fraud and distribute resources fairly. SASSA verifies that the details of each applicant match their official records to help prevent fraud.
- Imitation: Preventing individuals from applying for grants using false identities.
- Multiple Claim: Ensures that an individual cannot claim SRD multiple times using different identities.
Read more: Steps to Resolve Pending SASSA SRD Application
What To Do When You Meet This Status
It is important to check your details for possible mistakes if you receive an “Identity Verification Failed” status. You can visit your nearest Department of Home Affairs and ensure that your information is current. can be used to re-apply for a job or appeal a decision. SASSA will verify the accuracy of your information if you have updated the records.
How to Fix the “Identity Verification Fail” Status
1. Verify your information
It is important to ensure the accuracy of the information you provide to resolve the status ‘Identity Verification failed’. You can correct and verify your information by following these detailed steps:
- Check all the information that you have entered. Your ID number and your bank information are often the source of errors. Check that the names and numbers are correctly spelled.
- Verify that Home Affairs has updated your records. Sometimes recent updates to personal information may not have been recorded in Home Affairs’ files. Check the Department of Home Affairs’ records if you recently updated your information, such as changing your name due to marriage or another reason. You can visit your local Home Affairs Office with your documentation and verify or update any details you may need.
- Consistency across Documents Ensure the information you enter on your ID card and any other documents that are submitted to SASSA is consistent. Disparities between documents may lead to a failed identification verification.
- Always have official documents handy when filling in or correcting your SASSA form. You will be able to avoid making mistakes while entering information.
- Check Account Details Incorrect details in the bank can slow down grant processing if they are corrected simultaneously. Check that your account code and account number are accurate. Also, confirm that you have registered the account in your name according to Home Affairs records.
2. Biometric verification
SASSA uses biometric techniques, such as face recognition, and document verification using digital IDs, to verify identities. These technologies are a great way to clarify discrepancies.
- Facial Recognization This technology compares facial features captured in an applicant’s photograph with the ones in their ID documents or databases. The system analyzes different facial metrics to verify that the applicant is indeed the one on file.
- Verification of digital ID documents SASSA utilizes digital tools for the verification and authentication of identification documents. The digital data embedded on the ID document or card is checked against the database of the country to verify its validity.
- Handprint Scanning Although fingerprint scanning is not used in all cases, it can play an important role in verifying identity, particularly in complicated situations where additional evidence is needed.
3. Exercise Patience
Verification can take a long time. While waiting for SASSA’s processing and verification of your information, patience is key.
It is common to receive an “Identity Verification Failure” status. However, it can be managed by adhering to the correct procedures and verifying accurate information. By appealing promptly and carefully verifying your personal information, you can successfully navigate through this obstacle and gain access to SASSA SRD grants.
How to Navigate the Status of ‘Identity Verification Failed’ for SASSA Grants
How can I resolve the issue?
Verify your ID number, name, and surname. Also, check any other details you have with the Department of Home Affairs. These details must be correct and current to successfully pass the verification.
What is the time frame for resolving an appeal of an “Identity Verification failed” status?
SASSA can take several weeks to deal with an appeal. It is crucial that during this period, you ensure all of your documentation and follow all necessary steps for correcting your information.
Can incorrect bank details cause an ‘Identity Verification Failed’ status?
Yes, incorrect bank information can cause an ‘Identity Verification Fail’ status.
How to Appeal for an SRD Grant?
- Visit www.srd.dsd.gov.za
- Enter your ID Number
- Enter your mobile number
- An appeal can be lodged
An appeal is necessary if the grant has been declined each month. Applicants can track appeals for SRD on the website.
Conclusion
The failure to verify your identity is not caused by incorrect bank information. Incorrect bank details may cause other problems, such as delayed grant payments. Make sure your bank information is correct to avoid any payment problems.
It is important to take action quickly and accurately. All information submitted must be accurate and should match the Department of Home Affairs’ records. These guidelines make it easier to receive your SRD Grant.
